Human Centric Cybersecurity with Medibank’s Head of Security Awareness

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From a $25 million deepfake scam to massive data breaches affecting millions, it is no wonder that a potential cybersecurity attack keeps many people awake at night.

In a world obsessed with technological solutions, we've overlooked our greatest asset and cybersecurity vulnerability: humans. From insider threats to phishing emails to malicious ransomware, good cybersecurity hygiene is key to protecting your and your customers' data and information.

In this podcast episode, Emerging Tech Unpacked host Lucy Lin talks to Medibank Private Health Insurance’s Head of Security Awareness, Daisy Wong, about effective security strategies that put humans at the centre and focus on education and behavioural change rather than technical solutions. As a person in a wheelchair, we also touched on Daisy’s career, from marketing to cybersecurity, why having a role redundancy doesn’t mean the end of the world, and why she is a passionate disability advocate.

This podcast will inspire you to build your own culture of security, protection and accessibility!

If you find this podcast valuable, consider supporting it: https://buymeacoffee.com/lucylin

Chapters:

00:00 Introduction to Cybersecurity Concerns

01:58 Daisy's Journey from Marketing to Cybersecurity

04:37 Navigating Career Challenges and Redundancies

06:45 Transition to Cybersecurity Awareness

10:37 Understanding Human-Centric Cybersecurity

12:21 The Role of Security Awareness in Organisations

16:39 Fostering a Strong Security Culture

18:36 Making Cybersecurity Training Engaging

21:30 Educating on Safe Clicking Practices

26:01 Challenges of Public Wi-Fi Security

28:05 Securing Remote and Hybrid Workplaces

30:32 Understanding Insider Threats

35:33 Balancing Privacy and Employee Monitoring

41:57 Navigating Disability in Tech

48:20 The Future of Cybersecurity

54:05 Practical Tips for Cybersecurity Awareness

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